{"id":44,"date":"2026-05-22T12:51:00","date_gmt":"2026-05-22T12:51:00","guid":{"rendered":"https:\/\/francepremiumtv.fr\/?page_id=44"},"modified":"2026-05-24T10:34:24","modified_gmt":"2026-05-24T10:34:24","slug":"cgv","status":"publish","type":"page","link":"https:\/\/francepremiumtv.fr\/iptv-france-premium\/cgv\/","title":{"rendered":"CGV"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\n\n\n\n\n\n\n\nConditions G\u00e9n\u00e9rales de Vente \u2014 France Premium TV<\/title>\n<meta name=\"description\" content=\"Conditions G\u00e9n\u00e9rales de Vente de France Premium TV \u2014 Modalit\u00e9s de commande, paiement, livraison du code IPTV, droit de r\u00e9tractation et remboursement.\" \/>\n<link rel=\"canonical\" href=\"https:\/\/francepremiumtv.fr\/cgv\/\" \/>\n\n<!-- Preconnect -->\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\" \/>\n<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin \/>\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Inter:wght@400;500;600;700;800;900&display=swap\" rel=\"stylesheet\" \/>\n\n<!-- BreadcrumbList Schema -->\n<script type=\"application\/ld+json\">\n{\n \"@context\": \"https:\/\/schema.org\",\n \"@type\": \"BreadcrumbList\",\n \"itemListElement\": [\n { \"@type\": \"ListItem\", \"position\": 1, \"name\": \"Accueil\", \"item\": \"https:\/\/francepremiumtv.fr\/\" },\n { \"@type\": \"ListItem\", \"position\": 2, \"name\": \"Conditions G\u00e9n\u00e9rales de Vente\", \"item\": \"https:\/\/francepremiumtv.fr\/cgv\/\" }\n ]\n}\n<\/script>\n\n<style>\n*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }\nhtml { scroll-behavior: smooth; -webkit-text-size-adjust: 100%; }\nbody {\n font-family: 'Inter', -apple-system, BlinkMacSystemFont, sans-serif;\n background: #FFFFFF;\n color: #0B1220;\n line-height: 1.6;\n overflow-x: hidden;\n -webkit-font-smoothing: antialiased;\n}\nimg { max-width: 100%; height: auto; display: block; }\na { color: inherit; text-decoration: none; }\nbutton { font-family: inherit; cursor: pointer; border: none; background: none; }\n\n:root {\n --white: #FFFFFF;\n --light-gray: #F7F8FA;\n --navy: #0B1220;\n --gray-text: #5A6478;\n --red: #E50914;\n --red-dark: #b8070f;\n --green: #10B981;\n --border: #E5E8EE;\n --shadow-sm: 0 2px 8px rgba(11,18,32,0.04);\n --shadow-md: 0 8px 30px rgba(11,18,32,0.08);\n --shadow-lg: 0 20px 60px rgba(11,18,32,0.12);\n --shadow-red: 0 10px 30px rgba(229,9,20,0.25);\n --radius: 16px;\n --radius-lg: 24px;\n --transition: all 0.35s cubic-bezier(0.4, 0, 0.2, 1);\n}\n\n.container { max-width: 1240px; margin: 0 auto; padding: 0 24px; }\n\n\/* HEADER *\/\n.header {\n position: fixed; top: 0; left: 0; right: 0;\n background: rgba(255,255,255,0.85);\n backdrop-filter: saturate(180%) blur(20px);\n -webkit-backdrop-filter: saturate(180%) blur(20px);\n border-bottom: 1px solid var(--border);\n z-index: 1000;\n}\n.nav { display: flex; align-items: center; justify-content: space-between; padding: 16px 0; }\n.logo { display: flex; align-items: center; gap: 10px; font-weight: 800; font-size: 20px; color: var(--navy); }\n.logo-icon {\n width: 40px; height: 40px; border-radius: 12px;\n background: linear-gradient(135deg, var(--red), var(--red-dark));\n display: grid; place-items: center; color: #fff;\n box-shadow: var(--shadow-red);\n}\n.logo-icon svg { width: 22px; height: 22px; }\n.nav-links { display: flex; gap: 32px; align-items: center; }\n.nav-links a { font-size: 15px; font-weight: 500; color: var(--navy); transition: var(--transition); position: relative; }\n.nav-links a:hover { color: var(--red); }\n.nav-links a.active { color: var(--red); }\n.nav-links a::after {\n content: ''; position: absolute; bottom: -6px; left: 0;\n width: 0; height: 2px; background: var(--red); transition: var(--transition);\n}\n.nav-links a:hover::after, .nav-links a.active::after { width: 100%; }\n.nav-cta {\n background: var(--navy); color: #fff;\n padding: 12px 22px; border-radius: 100px;\n font-weight: 600; font-size: 14px;\n transition: var(--transition);\n}\n.nav-cta:hover { background: var(--red); transform: translateY(-2px); box-shadow: var(--shadow-red); }\n.mobile-toggle { display: none; flex-direction: column; gap: 5px; padding: 8px; }\n.mobile-toggle span { width: 24px; height: 2px; background: var(--navy); border-radius: 2px; }\n\n\/* PAGE HERO *\/\n.page-hero {\n padding: 150px 0 60px;\n background: linear-gradient(180deg, var(--light-gray) 0%, #fff 100%);\n text-align: center;\n position: relative;\n overflow: hidden;\n}\n.page-hero::before {\n content: ''; position: absolute; inset: 0;\n background: radial-gradient(circle at 50% 0%, rgba(229,9,20,0.06) 0%, transparent 50%);\n pointer-events: none;\n}\n.page-hero > .container { position: relative; z-index: 2; }\n.breadcrumb {\n display: flex; justify-content: center; align-items: center;\n gap: 8px; font-size: 13px; color: var(--gray-text);\n margin-bottom: 24px;\n}\n.breadcrumb a { color: var(--gray-text); transition: var(--transition); }\n.breadcrumb a:hover { color: var(--red); }\n.breadcrumb svg { width: 14px; height: 14px; opacity: 0.5; }\n.breadcrumb span.current { color: var(--navy); font-weight: 600; }\n\n.page-hero-icon {\n width: 80px; height: 80px;\n margin: 0 auto 22px;\n border-radius: 22px;\n background: linear-gradient(135deg, var(--red), var(--red-dark));\n display: grid; place-items: center;\n color: #fff;\n box-shadow: var(--shadow-red);\n}\n.page-hero-icon svg { width: 36px; height: 36px; }\n\n.page-hero h1 {\n font-size: clamp(30px, 4.5vw, 46px);\n line-height: 1.15;\n font-weight: 800;\n letter-spacing: -0.02em;\n color: var(--navy);\n margin-bottom: 14px;\n}\n.page-hero p {\n font-size: 16px;\n color: var(--gray-text);\n max-width: 640px;\n margin: 0 auto;\n}\n.last-update {\n display: inline-flex;\n align-items: center;\n gap: 8px;\n margin-top: 18px;\n padding: 6px 14px;\n background: rgba(11,18,32,0.05);\n border-radius: 100px;\n font-size: 12px;\n color: var(--gray-text);\n font-weight: 500;\n}\n.last-update svg { width: 12px; height: 12px; }\n\n\/* CONTENT *\/\n.legal-section { padding: 70px 0 90px; }\n.legal-layout {\n display: grid;\n grid-template-columns: 280px 1fr;\n gap: 50px;\n align-items: flex-start;\n}\n\n\/* Sidebar TOC *\/\n.legal-toc {\n position: sticky;\n top: 100px;\n background: #fff;\n border-radius: var(--radius-lg);\n border: 1px solid var(--border);\n padding: 24px;\n box-shadow: var(--shadow-sm);\n}\n.legal-toc h3 {\n font-size: 13px;\n font-weight: 700;\n color: var(--gray-text);\n text-transform: uppercase;\n letter-spacing: 0.08em;\n margin-bottom: 16px;\n padding-bottom: 16px;\n border-bottom: 1px solid var(--border);\n}\n.legal-toc ul {\n list-style: none;\n display: flex;\n flex-direction: column;\n gap: 4px;\n}\n.legal-toc a {\n display: block;\n padding: 8px 12px;\n border-radius: 10px;\n font-size: 14px;\n color: var(--gray-text);\n font-weight: 500;\n transition: var(--transition);\n}\n.legal-toc a:hover {\n background: rgba(229,9,20,0.06);\n color: var(--red);\n}\n.legal-toc a.active {\n background: rgba(229,9,20,0.1);\n color: var(--red);\n font-weight: 600;\n}\n\n\/* Content *\/\n.legal-content {\n background: #fff;\n border-radius: var(--radius-lg);\n border: 1px solid var(--border);\n padding: 50px 56px;\n box-shadow: var(--shadow-sm);\n}\n.legal-content h2 {\n font-size: clamp(22px, 2.6vw, 28px);\n font-weight: 800;\n color: var(--navy);\n margin: 48px 0 18px;\n letter-spacing: -0.01em;\n scroll-margin-top: 100px;\n position: relative;\n padding-left: 18px;\n}\n.legal-content h2:first-child { margin-top: 0; }\n.legal-content h2::before {\n content: '';\n position: absolute;\n left: 0; top: 4px; bottom: 4px;\n width: 4px;\n background: linear-gradient(180deg, var(--red), var(--red-dark));\n border-radius: 4px;\n}\n.legal-content h3 {\n font-size: 17px;\n font-weight: 700;\n color: var(--navy);\n margin: 28px 0 12px;\n}\n.legal-content p {\n font-size: 15.5px;\n color: var(--navy);\n line-height: 1.75;\n margin-bottom: 16px;\n}\n.legal-content ul, .legal-content ol {\n margin: 12px 0 20px;\n padding-left: 22px;\n}\n.legal-content li {\n font-size: 15.5px;\n color: var(--navy);\n line-height: 1.75;\n margin-bottom: 8px;\n}\n.legal-content strong { color: var(--navy); font-weight: 700; }\n.legal-content a {\n color: var(--red);\n font-weight: 600;\n background-image: linear-gradient(transparent calc(100% - 1px), rgba(229,9,20,0.35) 1px);\n background-size: 100% 100%;\n background-repeat: no-repeat;\n padding-bottom: 1px;\n}\n.legal-content a:hover { color: var(--red-dark); }\n\n.info-card {\n background: var(--light-gray);\n border-left: 4px solid var(--red);\n padding: 20px 26px;\n border-radius: var(--radius);\n margin: 24px 0;\n}\n.info-card p {\n margin-bottom: 8px;\n font-size: 14.5px;\n}\n.info-card p:last-child { margin-bottom: 0; }\n.info-card strong { color: var(--navy); display: inline-block; min-width: 140px; }\n\n\/* FOOTER *\/\n.footer { background: var(--navy); color: rgba(255,255,255,0.7); padding: 80px 0 30px; }\n.footer-grid { display: grid; grid-template-columns: 1.5fr 1fr 1fr 1fr; gap: 50px; margin-bottom: 50px; }\n.footer-logo { display: flex; align-items: center; gap: 10px; color: #fff; font-weight: 800; font-size: 20px; margin-bottom: 20px; }\n.footer-about p { font-size: 14px; line-height: 1.7; margin-bottom: 24px; }\n.footer h4 { color: #fff; font-size: 15px; font-weight: 700; margin-bottom: 22px; text-transform: uppercase; letter-spacing: 0.05em; }\n.footer-links { list-style: none; }\n.footer-links li { margin-bottom: 12px; }\n.footer-links a { font-size: 14px; color: rgba(255,255,255,0.7); transition: var(--transition); }\n.footer-links a:hover { color: var(--red); padding-left: 4px; }\n.footer-bottom { border-top: 1px solid rgba(255,255,255,0.1); padding-top: 28px; display: flex; justify-content: space-between; align-items: center; flex-wrap: wrap; gap: 16px; font-size: 13px; }\n.payment-badges { display: flex; gap: 8px; flex-wrap: wrap; }\n.pay-badge { display: inline-flex; align-items: center; background: #FFFFFF; border-radius: 6px; box-shadow: 0 2px 6px rgba(0,0,0,0.12); overflow: hidden; transition: var(--transition); }\n.pay-badge:hover { transform: translateY(-2px); }\n.pay-badge svg { width: 52px; height: 22px; display: block; }\n.footer-contact a { display: inline-flex; align-items: center; gap: 10px; }\n.contact-icon { flex-shrink: 0; width: 16px; height: 16px; color: var(--red); transition: var(--transition); }\n.contact-icon-whatsapp { color: #25D366; }\n.footer-contact a:hover .contact-icon { transform: scale(1.15); }\n\n\/* RESPONSIVE *\/\n@media (max-width: 1024px) {\n .legal-layout { grid-template-columns: 1fr; gap: 30px; }\n .legal-toc { position: static; }\n .footer-grid { grid-template-columns: 1fr 1fr; gap: 40px; }\n}\n@media (max-width: 720px) {\n .nav-links, .nav-cta { display: none; }\n .mobile-toggle { display: flex; }\n .page-hero { padding: 120px 0 50px; }\n .legal-section { padding: 50px 0 70px; }\n .legal-content { padding: 36px 26px; }\n .footer-grid { grid-template-columns: 1fr; }\n}\n\n\/* === Logo image (header + footer) === *\/\n.logo-img {\n height: 48px !important;\n max-height: 48px !important;\n width: auto !important;\n max-width: 170px !important;\n display: block !important;\n object-fit: contain !important;\n}\n.logo-img-footer {\n height: 50px !important;\n max-height: 50px !important;\n max-width: 190px !important;\n}\n@media (max-width: 720px) {\n .logo-img {\n height: 40px !important;\n max-height: 40px !important;\n max-width: 140px !important;\n }\n .logo-img-footer {\n height: 44px !important;\n max-height: 44px !important;\n max-width: 160px !important;\n }\n}\n\n<\/style>\n<\/head>\n<body>\n\n<!-- HEADER -->\n<header class=\"header\">\n <div class=\"container\">\n <nav class=\"nav\">\n <a href=\"\/\" class=\"logo\" aria-label=\"France Premium TV - Accueil\"><img decoding=\"async\" src=\"https:\/\/francepremiumtv.fr\/wp-content\/uploads\/2026\/05\/Loog-France-TV-premium-2--e1779574348871.webp\" alt=\"France Premium TV\" class=\"logo-img\" \/><\/a>\n <div class=\"nav-links\">\n <a href=\"\/\">IPTV Abonnement<\/a>\n <a href=\"\/iptv-premium\/\">IPTV Premium<\/a>\n <a href=\"\/installation-iptv\/\">Installation<\/a>\n <a href=\"\/blog\/\">Blog<\/a>\n <\/div>\n <a href=\"\/abonnement-iptv\/\" class=\"nav-cta\">Commander<\/a>\n <button class=\"mobile-toggle\" aria-label=\"Menu\"><span><\/span><span><\/span><span><\/span><\/button>\n <\/nav>\n <\/div>\n<\/header>\n\n<!-- PAGE HERO -->\n<section class=\"page-hero\">\n <div class=\"container\">\n <nav class=\"breadcrumb\">\n <a href=\"\/\">Accueil<\/a>\n <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M9 18l6-6-6-6\"\/><\/svg>\n <span class=\"current\">Conditions G\u00e9n\u00e9rales de Vente<\/span>\n <\/nav>\n <div class=\"page-hero-icon\">\n <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n <path d=\"M9 12l2 2 4-4\"\/>\n <path d=\"M21 12c0 4.97-4.03 9-9 9s-9-4.03-9-9 4.03-9 9-9c2.51 0 4.78 1.02 6.42 2.68\"\/>\n <\/svg>\n <\/div>\n <h1>Conditions G\u00e9n\u00e9rales de Vente<\/h1>\n <p>Conditions applicables \u00e0 toute commande d'abonnement IPTV Premium effectu\u00e9e sur France Premium TV.<\/p>\n <div class=\"last-update\">\n <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><polyline points=\"12 6 12 12 16 14\"\/><\/svg>\n Derni\u00e8re mise \u00e0 jour : 22 mai 2026\n <\/div>\n <\/div>\n<\/section>\n\n<!-- LEGAL CONTENT -->\n<section class=\"legal-section\">\n <div class=\"container\">\n <div class=\"legal-layout\">\n\n <aside class=\"legal-toc\">\n <h3>Sommaire<\/h3>\n <ul>\n <li><a href=\"#objet\">1. Objet<\/a><\/li>\n <li><a href=\"#produits\">2. Produits et services<\/a><\/li>\n <li><a href=\"#commande\">3. Commande<\/a><\/li>\n <li><a href=\"#prix\">4. Prix et paiement<\/a><\/li>\n <li><a href=\"#livraison\">5. Livraison<\/a><\/li>\n <li><a href=\"#retractation\">6. Droit de r\u00e9tractation<\/a><\/li>\n <li><a href=\"#remboursement\">7. Remboursement<\/a><\/li>\n <li><a href=\"#obligations\">8. Obligations du client<\/a><\/li>\n <li><a href=\"#garantie\">9. Garanties<\/a><\/li>\n <li><a href=\"#responsabilite\">10. Responsabilit\u00e9<\/a><\/li>\n <li><a href=\"#donnees\">11. Donn\u00e9es personnelles<\/a><\/li>\n <li><a href=\"#litiges\">12. Litiges<\/a><\/li>\n <\/ul>\n <\/aside>\n\n <article class=\"legal-content\">\n\n <h2 id=\"objet\">1. Objet et champ d'application<\/h2>\n <p>\n Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (ci-apr\u00e8s \"<strong>CGV<\/strong>\") r\u00e9gissent toutes les ventes de services d'abonnement IPTV Premium propos\u00e9es par <strong>France Premium TV<\/strong> (ci-apr\u00e8s \"le Vendeur\") via son site internet <strong>https:\/\/francepremiumtv.fr<\/strong>.\n <\/p>\n <p>\n Toute commande pass\u00e9e sur le site implique l'acceptation sans r\u00e9serve par le client (ci-apr\u00e8s \"le Client\") des pr\u00e9sentes CGV. Le Client reconna\u00eet avoir pris connaissance des CGV avant la validation de sa commande.\n <\/p>\n <p>\n Le Vendeur se r\u00e9serve le droit de modifier \u00e0 tout moment les pr\u00e9sentes CGV. Les CGV applicables sont celles en vigueur \u00e0 la date de la commande.\n <\/p>\n\n <h2 id=\"produits\">2. Produits et services propos\u00e9s<\/h2>\n <p>\n France Premium TV propose des <strong>abonnements IPTV Premium<\/strong> donnant acc\u00e8s, par Internet, \u00e0 :\n <\/p>\n <ul>\n <li>Plus de <strong>80 000 cha\u00eenes TV<\/strong> internationales en qualit\u00e9 HD, Full HD et 4K UHD<\/li>\n <li>Plus de <strong>25 000 films et s\u00e9ries<\/strong> en VOD (Video On Demand)<\/li>\n <li>Un programme TV (EPG) complet sur 7 jours<\/li>\n <li>Une compatibilit\u00e9 avec tous les appareils : Smart TV, smartphone, tablette, ordinateur, bo\u00eetier IPTV<\/li>\n <li>Un support technique francophone disponible 24h\/24, 7j\/7<\/li>\n <\/ul>\n <p>\n Les caract\u00e9ristiques essentielles des abonnements sont d\u00e9crites sur les fiches descriptives accessibles depuis la page <a href=\"\/abonnement-iptv\/\">Abonnement IPTV<\/a>. Le Vendeur se r\u00e9serve le droit de modifier les caract\u00e9ristiques de ses offres \u00e0 tout moment.\n <\/p>\n\n <h2 id=\"commande\">3. Processus de commande<\/h2>\n <p>\n Pour passer commande, le Client doit :\n <\/p>\n <ol>\n <li>S\u00e9lectionner l'abonnement de son choix sur le site<\/li>\n <li>Renseigner son adresse email valide (utilis\u00e9e pour la livraison du code IPTV)<\/li>\n <li>Choisir son mode de paiement<\/li>\n <li>Accepter les pr\u00e9sentes CGV en cochant la case pr\u00e9vue \u00e0 cet effet<\/li>\n <li>Valider et proc\u00e9der au paiement s\u00e9curis\u00e9<\/li>\n <\/ol>\n <p>\n La validation de la commande par le Client vaut acceptation des pr\u00e9sentes CGV. Un email de confirmation est imm\u00e9diatement envoy\u00e9 au Client. Le Vendeur se r\u00e9serve le droit de refuser toute commande pour des motifs l\u00e9gitimes (paiement suspect, ant\u00e9c\u00e9dents de fraude, etc.).\n <\/p>\n\n <h2 id=\"prix\">4. Prix et modalit\u00e9s de paiement<\/h2>\n <p>\n Les prix des abonnements sont indiqu\u00e9s en <strong>euros (\u20ac) toutes taxes comprises (TTC)<\/strong> sur le site. Les prix peuvent \u00eatre modifi\u00e9s \u00e0 tout moment par le Vendeur, mais les abonnements seront factur\u00e9s sur la base des tarifs en vigueur au moment de la validation de la commande.\n <\/p>\n <h3>Moyens de paiement accept\u00e9s<\/h3>\n <p>Le Client peut r\u00e9gler sa commande par les moyens suivants :<\/p>\n <ul>\n <li><strong>Carte bancaire<\/strong> (Visa, Mastercard) \u2014 paiement s\u00e9curis\u00e9 via SSL 3D-Secure<\/li>\n <li><strong>PayPal<\/strong> \u2014 service de paiement en ligne s\u00e9curis\u00e9<\/li>\n <li><strong>Cryptomonnaies<\/strong> : Bitcoin (BTC), USDT (Tether)<\/li>\n <\/ul>\n <p>\n Le paiement est exigible imm\u00e9diatement \u00e0 la commande. Le code IPTV est d\u00e9livr\u00e9 <strong>apr\u00e8s confirmation effective du paiement<\/strong>.\n <\/p>\n <div class=\"info-card\">\n <p><strong>\ud83d\udd12 S\u00e9curit\u00e9 :<\/strong> Tous nos paiements sont chiffr\u00e9s via SSL 256 bits. Aucune donn\u00e9e bancaire n'est conserv\u00e9e sur nos serveurs.<\/p>\n <\/div>\n\n <h2 id=\"livraison\">5. Livraison du code IPTV<\/h2>\n <p>\n Apr\u00e8s confirmation du paiement, le Client re\u00e7oit son <strong>code IPTV par email<\/strong> dans un d\u00e9lai maximum de <strong>5 minutes<\/strong>. Cet email contient :\n <\/p>\n <ul>\n <li>Les identifiants <strong>Xtream Codes API<\/strong> (URL serveur, nom d'utilisateur, mot de passe)<\/li>\n <li>L'<strong>URL M3U<\/strong> alternative<\/li>\n <li>La dur\u00e9e et la date d'expiration de l'abonnement<\/li>\n <li>Un guide d'installation pour les principaux appareils<\/li>\n <li>Le contact du support technique<\/li>\n <\/ul>\n <p>\n Si le Client ne re\u00e7oit pas son code dans le d\u00e9lai pr\u00e9vu, il doit v\u00e9rifier ses spams puis contacter le support \u00e0 <strong>contact@francepremiumtv.fr<\/strong> ou via WhatsApp au <strong>+33 7 73 18 03 92<\/strong>.\n <\/p>\n\n <h2 id=\"retractation\">6. Droit de r\u00e9tractation<\/h2>\n <p>\n <strong>Information importante :<\/strong> Conform\u00e9ment \u00e0 l'<strong>article L.221-28 1\u00b0 du Code de la consommation<\/strong>, le droit de r\u00e9tractation ne peut \u00eatre exerc\u00e9 pour les contrats de fourniture de contenu num\u00e9rique non fourni sur un support mat\u00e9riel dont l'ex\u00e9cution a commenc\u00e9 apr\u00e8s accord pr\u00e9alable expr\u00e8s du Client.\n <\/p>\n <p>\n En validant sa commande et en recevant son code IPTV, le Client reconna\u00eet express\u00e9ment :\n <\/p>\n <ul>\n <li>Avoir demand\u00e9 l'ex\u00e9cution imm\u00e9diate du service<\/li>\n <li>Renoncer \u00e0 son droit de r\u00e9tractation de 14 jours<\/li>\n <\/ul>\n <p>\n Toutefois, le Vendeur peut, \u00e0 sa discr\u00e9tion, accepter une demande de remboursement dans le cadre de sa <a href=\"\/politique-de-remboursement\/\">politique de remboursement<\/a>.\n <\/p>\n\n <h2 id=\"remboursement\">7. Politique de remboursement<\/h2>\n <p>\n Le Vendeur s'engage \u00e0 examiner toute demande de remboursement formul\u00e9e dans un d\u00e9lai de <strong>24 heures<\/strong> apr\u00e8s la commande, \u00e0 condition que :\n <\/p>\n <ul>\n <li>Le service pr\u00e9sente un dysfonctionnement av\u00e9r\u00e9 non r\u00e9solu par le support technique<\/li>\n <li>Le Client n'a pas viol\u00e9 les pr\u00e9sentes CGV<\/li>\n <li>La demande est justifi\u00e9e et document\u00e9e<\/li>\n <\/ul>\n <p>\n Pour plus de d\u00e9tails, consultez notre <a href=\"\/politique-de-remboursement\/\">Politique de Remboursement<\/a> compl\u00e8te.\n <\/p>\n\n <h2 id=\"obligations\">8. Obligations du Client<\/h2>\n <p>Le Client s'engage \u00e0 :<\/p>\n <ul>\n <li>Fournir des informations exactes lors de la commande<\/li>\n <li>Ne pas partager son code IPTV avec des tiers au-del\u00e0 du nombre de connexions simultan\u00e9es autoris\u00e9es par son forfait<\/li>\n <li>Ne pas revendre, redistribuer ou exploiter commercialement le service<\/li>\n <li>Respecter les lois en vigueur dans son pays de r\u00e9sidence<\/li>\n <li>Disposer d'une connexion Internet de qualit\u00e9 suffisante (minimum 10 Mbps recommand\u00e9)<\/li>\n <li>Disposer d'un appareil compatible<\/li>\n <\/ul>\n <p>\n Le non-respect de ces obligations peut entra\u00eener la <strong>suspension imm\u00e9diate du service sans remboursement<\/strong>.\n <\/p>\n\n <h2 id=\"garantie\">9. Garanties et disponibilit\u00e9<\/h2>\n <p>\n Le Vendeur s'engage \u00e0 fournir le service avec diligence et selon les r\u00e8gles de l'art. Il garantit :\n <\/p>\n <ul>\n <li>Une <strong>disponibilit\u00e9 du service de 99,5%<\/strong> sur la dur\u00e9e de l'abonnement<\/li>\n <li>Une qualit\u00e9 de streaming optimale selon la bande passante du Client<\/li>\n <li>Un support technique en fran\u00e7ais disponible 24h\/24, 7j\/7<\/li>\n <\/ul>\n <p>\n Les interruptions de service exceptionnelles dues \u00e0 la maintenance, \u00e0 des incidents techniques majeurs ou \u00e0 des causes de force majeure ne sauraient engager la responsabilit\u00e9 du Vendeur.\n <\/p>\n\n <h2 id=\"responsabilite\">10. Limitation de responsabilit\u00e9<\/h2>\n <p>\n Le Vendeur ne saurait \u00eatre tenu responsable :\n <\/p>\n <ul>\n <li>De la qualit\u00e9 de la connexion Internet du Client<\/li>\n <li>De l'incompatibilit\u00e9 des appareils du Client<\/li>\n <li>Des probl\u00e8mes li\u00e9s au FAI (Fournisseur d'Acc\u00e8s Internet) du Client<\/li>\n <li>De l'utilisation faite par le Client du service<\/li>\n <li>Des dommages indirects r\u00e9sultant de l'utilisation ou de l'impossibilit\u00e9 d'utiliser le service<\/li>\n <\/ul>\n <p>\n La responsabilit\u00e9 du Vendeur est dans tous les cas limit\u00e9e au <strong>montant de la commande concern\u00e9e<\/strong>.\n <\/p>\n\n <h2 id=\"donnees\">11. Protection des donn\u00e9es personnelles<\/h2>\n <p>\n Les donn\u00e9es personnelles collect\u00e9es dans le cadre des commandes sont trait\u00e9es conform\u00e9ment au RGPD et \u00e0 notre <a href=\"\/politique-de-confidentialite\/\">Politique de Confidentialit\u00e9<\/a>. Le Client dispose d'un droit d'acc\u00e8s, de rectification, d'opposition et de suppression de ses donn\u00e9es.\n <\/p>\n\n <h2 id=\"litiges\">12. Droit applicable et r\u00e8glement des litiges<\/h2>\n <p>\n Les pr\u00e9sentes CGV sont soumises au <strong>droit fran\u00e7ais<\/strong>. En cas de litige, les parties s'efforceront de trouver une solution amiable avant tout recours judiciaire.\n <\/p>\n <p>\n \u00c0 d\u00e9faut d'accord amiable, le Client consommateur peut recourir gratuitement \u00e0 la <strong>plateforme europ\u00e9enne de r\u00e8glement en ligne des litiges<\/strong> : <a href=\"https:\/\/ec.europa.eu\/consumers\/odr\" target=\"_blank\" rel=\"noopener\">https:\/\/ec.europa.eu\/consumers\/odr<\/a>.\n <\/p>\n <p>\n \u00c0 d\u00e9faut de r\u00e9solution amiable, les <strong>tribunaux fran\u00e7ais comp\u00e9tents<\/strong> seront seuls comp\u00e9tents pour conna\u00eetre du litige.\n <\/p>\n\n <div class=\"info-card\">\n <p><strong>\ud83d\udce7 Contact :<\/strong> contact@francepremiumtv.fr<\/p>\n <p><strong>\ud83d\udcac WhatsApp :<\/strong> <a href=\"https:\/\/api.whatsapp.com\/send\/?phone=33773180392\" target=\"_blank\" rel=\"noopener\">+33 7 73 18 03 92<\/a><\/p>\n <p><strong>\ud83d\udd52 Disponibilit\u00e9 :<\/strong> Support 24h\/24, 7j\/7<\/p>\n <\/div>\n\n <\/article>\n <\/div>\n <\/div>\n<\/section>\n\n<!-- FOOTER -->\n<footer class=\"footer\">\n <div class=\"container\">\n <div class=\"footer-grid\">\n <div class=\"footer-about\">\n <div class=\"footer-logo\"><img decoding=\"async\" src=\"https:\/\/francepremiumtv.fr\/wp-content\/uploads\/2026\/05\/France_Premium_IPV_logo_footer-removebg-preview-e1779617972684.webp\" alt=\"France Premium TV\" class=\"logo-img logo-img-footer\" \/><\/div>\n <p>Le leader de l'<strong>abonnement IPTV<\/strong> Premium en France. 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Derni\u00e8re mise \u00e0 jour : 22 mai 2026 Sommaire 1. Objet 2. Produits et services 3. Commande 4. 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